ScopeCreep Slayer Mug

Return & Refund Policy

We do not accept returns, refunds, or exchanges unless the item arrives damaged or defective.

Damaged or Defective Items

• Report issues within 7 days of delivery with clear photos of the damage.

• A replacement will be sent at no additional cost or a full refund will be issued.

How to Report an Issue

Email aricaijames@gmail.com with your order number and photos of the damaged item.

We appreciate your understanding and support! ☕

📦 Shipping Information

We strive to ensure a smooth and timely delivery experience for all our customers. Please review the following shipping details before placing your order.

📍 Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).

• Personalized or made-to-order items may require additional processing time.

🚚 Shipping Options & Estimated Delivery Times

We offer multiple shipping options based on your location and urgency:

• Standard Shipping: 5-10 business days

• Expedited Shipping: 3-5 business days

• Express Shipping: 1-3 business days

Please note: Delivery times may vary based on location, carrier delays, and unforeseen circumstances.

🌍 International Shipping

• We ship to most countries worldwide.

• Delivery times vary by destination (typically 7-21 business days).

• Customs duties and taxes are the responsibility of the buyer.

📦 Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package’s progress.

📌 Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

❗ Important Notes

• Ensure your shipping address is correct before completing your purchase.

• We are not responsible for lost, stolen, or delayed packages due to carrier issues.

• If you encounter any issues with your shipment, please contact our support team at aricaijames@gmail.com.

We appreciate your support and look forward to delivering your order with care! 💌